Draft document — not legal advice. This is template SaaS boilerplate provided
for transparency while Metricstab finalises its production legal documentation. Please consult
qualified counsel before relying on this content.
Refund Policy
Last updated: May 1, 2026
14-day money-back guarantee
If you're not satisfied with a paid plan, request a refund within 14 days of your first paid charge by emailing billing@metricstab.app from your account email. We'll process it within 5 business days back to your original payment method.
Recurring renewals
Renewal charges (after the initial 14-day window) are non-refundable, but you can cancel any time from Billing settings to stop future charges. Your plan stays active through the end of the paid period.
Annual plans
Annual plans cancelled mid-cycle remain active through the term but are not pro-rated.
Free trial
The 14-day trial requires no credit card and incurs no charge. Accounts auto-downgrade to the Free plan at trial end.
Questions? Email legal@metricstab.app or visit support.